Terms and conditions

These general conditions of sale apply to all sales made on the website https://cfe-lc.fr/, subject to the special conditions indicated in the presentation of the products.

ARTICLE 1: Mandatory information

The website https://4generationsonline.com/ is a service of:
Training organization. Support for personal and professional development.
16 Rue de Queven, 31000 Toulouse, France
SIRET 83248046100017
VAT number: FR 49 832480461
+33 5 34 67 53 39

ARTICLE 2: Essential characteristics of the products and services sold

The website https://4generationsonline.com/ sells:
Online training
Each Formation is described in the most complete and faithful way possible. This description can be supplemented with one or more photographs. These photographs are only indicative, and in no way constitute any contractual commitment of the Company vis-à-vis the Customer on the characteristics of the Product or the Training.
The customer declares to have read and accepted the general conditions of sale prior to placing his order. The validation of your order therefore constitutes acceptance of the general conditions of sale.

ARTICLE 3: Price

The prices of our products are indicated in euros excluding tax. Depending on your country of residence, VAT may be added to the total.

Regarding Training, any order placed is final and no refund is due in the event of cancellation at the initiative of the Customer.

ARTICLE 4: Product availability period

The available products appear on our site with the mention available”. In order to best meet the expectations of our customers, the availability of our products is regularly updated on our website.
If you have ordered a product that is unavailable after the validation of your order, you will be informed immediately. We will proceed with the cancellation of your purchase. If the sum had already been debited, you will be immediately refunded.

ARTICLE 5: Order

You can order our products directly on our website.
To place an order on our site, choose your items and add them to the basket. Validate the contents of your basket.
Depending on the case :
If you already have a customer account on our site, please identify yourself.
If you do not have a Client account on our Site, please create one.
Depending on the case :
Check the payment” box to honor your order online.
Choose your method of payment and tick the box acceptance of the Term os sales”.
Confirm your payment.
You will receive an e-mail confirming your order at the e-mail address you provided when creating your customer account.
Check the details and the total amount of your order. Correct any errors beforehand before any acceptance.
Any order appearing on the website https://cfe-lc.fr implies acceptance of these General Conditions. Any order confirmation entails your full and complete acceptance of these general conditions of sale, without exception or reservation. All the data provided and the recorded confirmation will constitute proof of the transaction. You declare to have perfect knowledge of it. The order confirmation will be worth signature and acceptance of the operations carried out.

ARTICLE 6: Delivery

A link will be sent to the email address you wrote down so that you can sign in to the online training.

ARTICLE 7: Terms of payment

Several payment methods are accepted. As a customer, you have the possibility to pay by: credit card / PayPal
We accept payment by credit card / visa / master card / eurocard. When paying online, enter your bank card number, its expiration date and the 3 digits on the back of it. Online payment is secure.
We require full payment for the order.
ARTICLE 8: Right of withdrawal
In accordance with article L121-20 of the Consumer Code, you have a right of withdrawal to exercise within fourteen days and to request by post sent to the following address: 16 rue de Quéven, 31000 Toulouse , France.
This period cannot be exercised once the training has started.
The right of withdrawal does not apply for products made according to your specific indications and for personalized products.

ARTICLE 9: Conditions and deadlines for reimbursement

Product reimbursement is full. It is carried out by credit card as soon as possible and at the latest within 30 days from the date of exercise of the right of withdrawal.

ARTICLE 10: Consumer complaints

Any consumer complaint should be sent by post to the address mentioned opposite 16 rue de Quéven, 31000 Toulouse, France. or electronically at info@cfe-lc.fr.

ARTICLE 11: Intellectual property

All comments, images and illustrations on our site are exclusively reserved for us. Under intellectual property and copyright, any use is prohibited except for private use.
Without prior authorization, any reproduction of our site, whether partial or total, is strictly prohibited.

ARTICLE 12: Liability

In accordance with article 1147 of the Civil Code, we are legally liable to you in the event of non-performance or improper performance of the contract concluded.
However, our contractual liability cannot be engaged in the situations mentioned below:
case of force majeure;
foreign fact which cannot be imputable to us;
The photographs, illustrations, images on our site have no contractual value. They cannot therefore engage our responsibility.

ARTICLE 13: Personal data

Certain information relating to the Customer will be sent to the seller (namely last name, first name, address, postal code and telephone number) in order to enable the processing and delivery of the products ordered.
The site provides the customer with the collection and processing of personal information with respect for privacy in accordance with Law No. 78-17 of January 6, 1978 relating to computers, files and freedoms.
Under articles 39 and 40 of the law dated January 6, 1978, the customer has the right to access, rectify, delete and oppose his personal data. The customer exercises this right via:
his personal space
a contact form
by email to info@cfe-lc.fr
by post to 16 rue de Quéven, 31000 Toulouse, France.

ARTICLE 14: Competent jurisdiction and applicable law

In the event of a dispute between the consumer customer and our company, the applicable law is French law.
The French courts have sole jurisdiction to settle the dispute.
The French courts are the only ones competent in the event of litigation.